Email Marketing Agency

It reaches the people most likely to buy from you, your existing customers and the leads who have already enquired, directly and at almost no cost per send. Used well it brings customers back, turns one purchase into repeat purchases, keeps leads warm until they are ready, and gives you a channel you own rather than rent from Google or Meta.

Klaviyo if you run an online store: it connects to WooCommerce and Shopify, tracks revenue per email and is built around product and purchase data. Mailchimp if you are a service business or B2B company that needs campaigns, a simple automation or two and good reporting without the ecommerce depth. We are partners with both and will recommend one after looking at your business, and we handle migration if you are on the wrong one.

Yes. We set up sign-up forms and pop-ups on your website, checkout and post-purchase opt-ins for stores, and lead magnets for service businesses, then segment the list as it grows so people get emails that are relevant to them. Everything is double opt-in and compliant with Australian spam law.

Two parts: the platform subscription, which you pay Mailchimp or Klaviyo directly and which scales with your list size, and our management fee, a fixed monthly amount based on how many campaigns and automations we run for you. We scope it after the audit so the fee matches the work, and you own the account throughout.

No. Your campaigns are written, designed, built and sent by our in-house team in Burleigh Heads on the Gold Coast. The person you brief is the person in your account.

Often enough to be remembered and not so often that people unsubscribe. For most online stores that is weekly campaigns plus automations; for service businesses it is usually fortnightly or monthly. We set a starting rhythm based on your audience and adjust it from the open, click and unsubscribe data.

From your own data. Both platforms report when your subscribers open and click, and we test send days and times in the first months and settle on what works for your list rather than a generic best practice.

Opens and clicks tell us whether the emails are being read; conversions and revenue tell us whether they are working. For online stores Klaviyo attributes revenue to each campaign and automation. For service businesses we track enquiries, bookings and replies. You get all of it in one monthly report.

Thrive is an accredited Mailchimp partner and Klaviyo partner, and a Google Partner agency for the advertising side of our work. We have been a Gold Coast digital agency for over twenty years.

By doing the unglamorous setup properly: authenticating your sending domain with SPF, DKIM and DMARC, warming up new sending domains, using double opt-in, keeping the list clean of bounces and dead addresses, and giving every email a clear unsubscribe. We monitor deliverability and act before a problem shows up in the open rates.

Subject lines and preview text written to be opened and tested against each other, content that matches what the segment signed up for, one clear call to action per email, and templates that render properly on a phone. We test one element at a time so we know what moved the number.

Yes. We build templates in Mailchimp or Klaviyo that use your logo, colours and typography and look right in every email client, including dark mode. If you have a brand guide we follow it; if you do not, our designers can create one.