Portfolio Aged Care & Disability Care Umbrella Community Care

Umbrella Community Care

Umbrella Care’s redesigned website is accessible, multilingual, and easy to navigate, empowering both users and staff while reflecting their multicultural focus and supporting long-term growth.

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Website Redesign

When Umbrella Care first approached us, they had a clear vision: their website needed to reflect their position as a trusted, award-winning care provider while also meeting the growing demands of aged care reform. Their old site had become difficult to navigate and often left clients calling staff for help with basic information. With July 1st set as the deadline to align with industry changes, the pressure was on to deliver a site that was modern, accessible, and inclusive of their diverse community.

Accessibility at the heart

From the very beginning, accessibility was at the heart of the project.
We carefully considered the Web Content Accessibility Guidelines (WCAG), making sure that fonts, colours, and contrasts were easy to read for older users and their families. Because Umbrella Care supports a multicultural community, we also integrated translation tools, allowing visitors to switch languages and access information in the way that suited them best.

Simple, Flexible & User Friendly Content Management

The new, custom-designed site delivers a seamless and flexible experience, powered by the Gutenberg editor and intuitive drag-and-drop blocks.
This makes it simple for Umbrella Care’s team to update and manage content themselves. Tasks that once needed developer support can now be handled in-house, giving the team greater freedom and efficiency

Today, Umbrella Care’s website truly reflects the organisation it represents. It showcases their multicultural focus, highlights their diverse client base, and provides clear, accessible pathways for users to find the information they need. More than just a redesign, the project has given Umbrella Care a digital platform that supports their long-term growth, empowers their team, and strengthens their connection with the community they serve.

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